c7777 Terms and Conditions

1. General Information and Definitions

This document sets out the terms of the binding agreement between c7777 (hereinafter referred to as "the Platform" or "we") and any person registered on or using the services of this platform (hereinafter referred to as "member" or "user"). c7777 operates online entertainment services related to casino and sports betting, and these terms apply to all aspects of those services.

The word "service" as used in this document refers to the c7777 website, mobile app, gaming platform, payment system, customer support, and any other related services. "Account" refers to a registered member's personal profile through which they access the platform's services.

By using c7777's services, you confirm that you have read, understood, and agreed to these complete terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.

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2. Account Registration

To create an account at c7777, the member must provide accurate and complete information. The following details are required at the time of registration:

• Full name (as per national identity card)
• Date of birth (for age verification)
• Active mobile number
• Email address
• A strong password

Each person may open only one account. Creating more than one account by the same person is strictly prohibited. If this rule is violated, c7777 reserves the right to suspend or close all associated accounts.

2.1 Identity Verification (KYC)

To ensure secure transactions, c7777 may verify a member's identity at any time. This process may require the member to submit a copy of their national identity card or passport and, where applicable, proof of address. Withdrawals may be delayed until verification is complete.

2.2 Account Security

It is the member's own responsibility to keep their account secure. Passwords should never be shared with any third party. If unauthorized access to an account is suspected, the c7777 support team must be notified immediately.

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3. Age Limit and Eligibility

The minimum age to register and use any service on c7777 is 21 years. This age requirement is strictly enforced with no exceptions.

In addition, the following individuals may not open an account or use the services of c7777:

• Those who have voluntarily excluded themselves from c7777's services (self-exclusion)
• Those whose accounts were previously closed due to policy violations
• c7777 employees and their family members

If an account is created by misrepresenting one's age, the account will be cancelled and all funds deposited in that account may be forfeited.

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4. Account Management

Each member is fully responsible for all activity carried out on their account. Transferring, selling, or allowing a third party to use an account is strictly prohibited.

4.1 Login and Access

Members can access their account from the c7777 Login page using their registered username and password. Logging in from multiple devices at the same time may be restricted for security reasons.

4.2 Updating Information

If any information provided in the account changes, the member must update it promptly. c7777 will not be responsible for any complications arising from outdated or incorrect information.

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5. Deposits and Withdrawals

Deposits and withdrawals at c7777 are made through locally available mobile banking methods. Accepted methods are: bKash, Nagad, Rocket, and Upay.

Applicable limits for payments:

• Minimum deposit: ৳100 (per method)
• Minimum withdrawal: ৳800
• Withdrawal processing time: usually within 1 hour

Members must use a payment account registered in their own name. Transactions made using a third party's payment account may be cancelled and subsequent withdrawal requests may be put on hold.

5.1 Withdrawal Verification

Before processing a withdrawal request, c7777 confirms that the member's identity has been verified and all bonus wagering requirements have been met. If these conditions are not met, the withdrawal request may be declined.

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6. Bonuses and Promotions

c7777 offers various types of bonuses and promotional offers. All such offers are subject to specific conditions, which are clearly stated in the details of each offer.

6.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 adds ৳1,000 as a bonus, making the balance ৳2,000, and the wagering requirement is ৳1,000 × 25 = ৳25,000.

6.2 General Conditions for Using Bonuses

• Bonuses may only be used on designated games — this is specified in the details of each offer.
• Bonus funds cannot be withdrawn before the wagering requirements are fully met.
• Multiple bonuses cannot be active at the same time unless a specific offer states otherwise.
• A maximum bet limit may apply when playing with bonus balance.
• If bonuses are collected or used in a fraudulent manner, those bonuses and any associated winnings will be cancelled.

6.3 Right to Decline Bonuses

c7777 reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice. In any dispute regarding bonuses, c7777's decision will be considered final.

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7. Gaming Rules

All games on c7777 are operated according to set rules and procedures. Each game has its own rules, which can be found within that game's interface.

7.1 Technical Errors

If a game is interrupted mid-round due to a technical error or connectivity issue, the result of that round will be determined based on data stored on the game provider's server. c7777 is not liable for incorrect information or payments resulting from technical errors.

7.2 Game Results

The results of all games are determined through Random Number Generator (RNG) technology, which is entirely fair and transparent. Live casino game results are determined by the dealer and broadcast in real time.

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8. Prohibited Activities

The following activities are strictly prohibited on the c7777 platform:

• Operating multiple accounts by the same person or within the same household
• Creating accounts with false information for the purpose of collecting bonuses
• Attempting to hack the gaming system or using any automated software
• Money laundering or any other illegal financial activity
• Attempting to gain unauthorized access to another member's account
• Any fraudulent activity against the platform
• Any activity that damages the reputation of c7777

If any of the above violations are proven, the member's account will be closed immediately and all associated balances may be forfeited. c7777 also reserves the right to take legal action if necessary.

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9. Limitation of Liability

c7777 is committed to providing the highest quality of service; however, the platform will not be liable in the following situations:

• Issues with the member's own internet connection or device faults
• Account information being compromised due to the member's own negligence
• Service disruptions caused by natural disasters or other unforeseen circumstances
• Technical issues on the part of third-party game providers
• Any loss arising from the member's violation of these terms and conditions

In any situation, c7777's maximum liability will be limited to the original amount of the transaction in question.

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10. Data Protection

c7777 gives the highest importance to the protection of members' personal information. To learn more about how members' data is collected, stored, and used, please read our Privacy Policy.

The platform uses SSL encryption technology, which keeps all transactions and data exchanges secure. c7777 will never ask for a member's full password or payment PIN.

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11. Changes to Terms

c7777 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, members will be notified in advance via email or a notice on the platform.

Continuing to use the platform after updated terms have been published will be considered as the member's acceptance of the new terms. It is therefore recommended to visit this page regularly to stay informed of the latest terms and conditions.

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12. Account Closure

12.1 Account Closure by Member

Any member may permanently close their account at any time by contacting c7777 customer service. Before submitting a closure request, please ensure that all bonus wagering has been completed and any withdrawable balance has been withdrawn.

12.2 Account Closure by c7777

c7777 may temporarily or permanently close a member's account for the following reasons:

• Violation of any provision of these terms and conditions
• Evidence of involvement in fraudulent activity
• Failure to complete identity verification or providing false information
• Direction from a regulatory authority or legal obligation

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13. Responsible Gaming

c7777 is committed to providing a safe and responsible gaming environment for all members. Gaming is a form of entertainment — it should never be treated as a source of income.

Members can request deposit limits, session limits, or temporary breaks to manage their gaming activity. If a member feels their gaming habits are becoming problematic, please read our Responsible Gaming Guidelines and contact us for support.

Once a self-exclusion request is made, it will take effect immediately and cannot be reversed before the set period ends.

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14. Dispute Resolution

In the event of any dispute or complaint, the member must first contact c7777's customer support team. Our team is available 24/7 via live chat and email in both Bengali and English.

After a complaint is submitted, c7777 will investigate and communicate a decision as promptly as possible. During the investigation, the member may be required to provide relevant information and evidence. For general queries, please visit our FAQ section.

If a member has an objection to c7777's final decision, they may file a complaint with the appropriate authority under applicable law.

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These terms and conditions apply equally to all members of the c7777 casino platform. For any questions, please contact our customer support team.